Frequently Asked Questions

Can I talk on the phone or a video call in the office?

Yes absolutely! The office is a working office with a certain level of noise expected rather than a library environment. If you’d still like to take a call privately, we have “privacy pods” available for reservation ahead, or as needed when available for $10/hr or $2.50 for 15 min increments. They are sound-proof and enclosed.

 

Are the children and parents still in the same room/in view of each other while we work?

They are not. Our model includes full time, high quality childcare classrooms and a preschool room that are separate spaces from the office. We are all in the same building but not within ear shot.

 

What does it look like to visit my child?

Before care begins, we recommend communicating with the teachers if you know when or how often you’d like to visit your child so they can be prepared and help you to enter and exit the classroom successfully without disturbing the harmony they’ve established. The teachers are also here to help support strong attachment practices during parent visitation. During parent orientation we’ll discuss in more detail what this looks like. Mothers that would like to breast-feed while with us will have the opportunity to do so and will make such arrangements with the teachers as well.

 

Can I leave while my child is in care?

In short, no. We are a legally licensed exempt childcare provider and that is because the parents remain on site. It works well for our model to integrate the whole family into one space and allows us to begin providing care much sooner than waiting for the license process. During this season, we are abiding by all of the essential standards of care and safety set out by the California Department of Social Services for Childcare Centers.

We are also in the process of applying for our license and once we’ve completed the process (it is known to take anywhere from 6 to 12 months) we can allow parents to come and go as needed while still maintaining parent involvement and a commitment to community.

Are you a licensed childcare facility?

 We are a legally licensed exempt childcare provider and that is because the parents remain on site. It works well for our model to integrate the whole family into one space and allows us to begin providing care much sooner than waiting for the license process. During this season, we are abiding by all of the essential standards of care and safety set out by the California Department of Social Services for Childcare Centers. We are in the process of applying for our license which can be a 6-12 month process.

Do you have private offices?

We do have one available during the start of August, though we plan to add more in the future as demand increases. Please inquire for up to date availability.

 

How does the membership work?

Our memberships operate like monthly subscriptions, they reoccur until you cancel and are due on the first of each month. If you are enrolling a child(ren) in care as well as a coworking membership, you will have two memberships. There is a childcare membership menu to make your selection from (with variations depending on your child’s age, and schedule of care) and a separate coworking menu with various options depending on amenities and how often you’d use them. Members with children enrolled in care receive 25% off any of the coworking options.

 

Do you have to have a child in care to use the coworking space?

You do not, our coworking space is amenable to workers without a child on site as well.

What’s your cancellation policy?

Once you have enrolled in membership, if you choose to end it, we ask that you give us a 30-day notice of your cancellation. You will be obligated to pay your membership during those remaining 30 days. 

While we do not require a certain length of commitment other than that, our children’s program is designed like a school with a curriculum that builds on itself as the year progresses, so your child would benefit from consistency through the whole school year.

 

What are your current Covid policies?

We will update this page as our policies change.